Field Services

Dispatch services

Belconet’s dispatch services provide desk-side support for your staff, in person, at your location. This one-to-one support will keep your team happy and your business running smoothly.

24 x 7 x 4 hour support

If you have an issue that can’t be resolved remotely we will send one of our field engineers to your site within four hours, around-the- clock, every day, 365 days a year.

Client and enterprise levels

However big your organisation is, we can support your IT infrastructure. We represent many major manufacturers and take expert care of their thousands of customers in Belgium & RD Congo.


No other IT provider in Belgium & Congo has our experience – for over 20 years we have planned, delivered, monitored and managed single and multisite networks and assets for our clients.

Country-wide coverage

We have teams operating from different offices and parts hubs strategically located to cover every corner of the country and is one of the biggest, most trusted IT field services companies throughout the country. From desk-side assistance to 24/7 cover, we’ll be there to give you the help you need, wherever and whenever you need it.